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Terms of Service

Last updated: April 6, 2026

The Basics

By using ugcgo.ai, you agree to these terms. ugcgo.ai is operated by UGCGO ("we", "us"). The platform connects brands with UGC creators and provides AI-powered content generation tools.

Accounts

• You must be 18+ to create an account
• You are responsible for keeping your login credentials secure
• One account per person — no shared or automated accounts
• Provide accurate information during registration; your role (brand or creator) determines your access

Acceptable Use

You agree not to:

• Upload illegal, harmful, or infringing content
• Use AI generation tools to create deepfakes, CSAM, or content that impersonates real people without consent
• Spam, harass, or abuse other users on the platform
• Attempt to reverse-engineer, scrape, or exploit the platform
• Circumvent payment systems or commission structures
• Misrepresent your identity, qualifications, or portfolio

Content Ownership

• Your content is yours. Creators retain ownership of original work they upload (portfolio, deliverables)
• AI-generated content — images, videos, and scripts generated through our AI tools are licensed to you for commercial use. Ownership of AI outputs follows applicable law
• Campaign deliverables — once a brand pays for a campaign deliverable, usage rights transfer to the brand as specified in the campaign brief
• Platform license — you grant ugcgo.ai a license to display your public profile, portfolio, and content on the marketplace

Payments & Commission

• ugcgo.ai charges a 15% platform commission on marketplace transactions
• Creators receive 85% of the campaign payment
• Payments are held in escrow via Stripe until deliverables are approved by the brand
• Creator payouts are processed through Stripe Connect to your linked bank account
• AI credit packs for studio tools are non-refundable once credits are used
• Subscription plans are billed monthly; you can cancel anytime from your dashboard

AI Generation Disclaimer

Our AI tools (image, video, and script generation) are provided "as-is." We do not guarantee:

• Specific quality, accuracy, or suitability of AI outputs
• That AI-generated content is free from bias or errors
• Uninterrupted availability of AI services (third-party providers may have downtime)

You are responsible for reviewing AI-generated content before using it commercially. Do not rely on AI outputs for legal, medical, or financial decisions.

Account Termination

We may suspend or terminate accounts that violate these terms, engage in fraud, or are inactive for over 12 months. You can delete your account at any time by contacting us. Pending payouts will be processed before account closure.

Limitation of Liability

ugcgo.ai is provided "as-is" without warranties. To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the platform, including lost revenue, data loss, or business interruption. Our total liability is limited to the fees you paid us in the 12 months preceding the claim.

Changes to These Terms

We may update these terms as the platform evolves. Material changes will be communicated via email or in-app notification. Continued use after updates constitutes acceptance.

Contact

Questions? Reach us at legal@ugcgo.ai