Privacy Policy
Last updated: April 6, 2026
What We Collect
When you create an account on ugcgo.ai, we collect:
- Account info — email address, name, role (brand or creator), and profile details you choose to provide
- Content — portfolio uploads, campaign briefs, messages, and AI-generated assets
- Usage data — pages visited, features used, and interaction patterns (via PostHog analytics)
- Payment info — processed securely by Stripe; we never store card numbers
How We Use Your Data
- Operating the marketplace — matching brands with creators, displaying profiles, facilitating collaboration
- AI content generation — processing your prompts through our AI providers to generate images, videos, and scripts
- Payments — processing transactions, managing escrow, and payouts via Stripe Connect
- Improving the platform — analytics to understand usage patterns and improve features
- Communications — account notifications, campaign updates, and platform announcements
Third-Party Services
We use the following services to operate ugcgo.ai:
- Supabase — authentication, database, and file storage (EU/US infrastructure)
- Stripe — payment processing and creator payouts
- fal.ai — AI video generation
- OpenRouter — AI image and script generation (routes to Google Gemini models)
- PostHog — product analytics (privacy-focused, no third-party cookie sharing)
- Vercel — hosting and serverless functions
Each provider processes data according to their own privacy policies. We do not sell your data to any third party.
Cookies
We use minimal cookies:
- Authentication — Supabase session tokens to keep you logged in
- Preferences — theme selection stored in localStorage
- Analytics — PostHog uses a first-party cookie for anonymous usage analytics
We do not use advertising cookies or share data with ad networks.
Your Rights
You can:
- Access your data — view and download your profile, content, and transaction history from your dashboard
- Update your info — edit your profile at any time
- Delete your account — contact us to permanently remove your account and associated data
- Export your data — request a full export of your data by contacting us
Data Security
We protect your data with HTTPS encryption, row-level security policies in our database, JWT-based authentication, and secure API proxies that keep third-party keys server-side only.
Contact
Questions about your privacy? Reach us at privacy@ugcgo.ai